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Letter To Congressman II

The continuation of the saga:
(once again, I have no complaints about my congressman's office. They could be faster, but, hey, they might have stuff to take care about, and, hey, they help)
____
I very much appreciate your help with my case with Citizenship and Immigration Services three months ago (being a naturalized US citizen, I applied for an immigrant visa for my mother; the petition was approved in August, 2006, but the case never made it to National Visa Center, and nothing was happening; you made them restart the application process, and they did so on 28th of February, 2007).
But I am afraid, that now it is happening all over again.
There was no activity on the case for over 90 days (again), I called National Visa Center to inquire about the status of the case (again), the automated information line said that they have no record of the case with this number, and I can’t even get through to a live operator (although I am pretty sure, that the answer will be the same), because they changed the system, and do not put you on hold for an officer anymore, just tell you to call later, and then disconnect you.
Once again I have a letter from Citizenship and Immigration Services, stating that they have sent the case to the National Visa Center, but National Visa Center claims that they never received it.
I don’t even know what to tell my mother next time we talk, because she will never believe that this is happening all over again, and I can’t even blame her – no one would.
Please, help me.
****

Now, let's see what will happen...
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