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What can brown do for you?

Apparently, it can drive you insane, especially if you haven't dealt with it before. They use a number of very simple, but effective methods:
  1. They only deliver, when you are not there, e.g. between 9 AM and 5 PM, and leave a note you can't read with a reference number.
  2. Since you weren't there, they will deliver again the very next day, making sure they attempt the delivery at the exact same time (because they already know, you wouldn't be there). They will leave a note with a different reference number.
  3. They will  try again (same time) next day, and then leave another note with another reference number, marked "final attempt".
  4. You will call the number on the note to figure out what's going on. Eventually you will get a live person, who will be very helpful and reschedule the delivery for the time you can be there (after 6 PM).
  5. They will deliver again next day around noon, and leave a note with a new reference number.
  6. You will call. After getting a live person and explaining the situation, you will be told "I am really sorry, but whoever promised you any delivery after 6 PM, shouldn't have done that, because we only deliver from 9 AM to 5 PM. Alternatively, you can pick up the package at this location (address follows). It's open from 9 AM to 5 PM Monday through Friday. Oh, you can't... What we can do is try to deliver to your work address, if it's convenient for you?" You will give them you work address, directions, and name of the receptionist on the first floor.
  7. They will deliver again the next day, still at your home address, around noon, and leave new note with a new reference number. You will call to find out that they are sorry, but it usually takes more than one day to change the delivery address, but it should be redelivered tomorrow.
  8. They will deliver again at the new address. The other two packages you had, were still delivered to your original address, but due to pure coincidence, someone was at home at the time of their arrival, and was able to receive them.

... so I instructed my daughter to change the delivery address on file for her gift registry to my work address. I wonder what is to happen now.

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